Privacy Policy

Effective Aug 2025 

At Signature Smithen, we value your privacy and are committed to protecting your personal data. This policy explains what information we collect through https://signaturesmithen.com ("this Site"), how we use it, and your rights regarding that information. By using this Site, you agree to the terms of this Privacy Policy and our Terms & Conditions.

 

1. What We Collect

We only collect personally identifiable information (such as name, email, address, phone number, and payment details) when you provide it to us—e.g., when placing an order, registering, or contacting customer service.

We do not seek sensitive personal data (e.g., race, religion, health). If you choose to share such data, you consent to its use per this policy.

If you prefer not to share personal data, you may still browse our Site but won’t be able to make purchases.


2. How We Use Your Data

  • Service Communications: To process orders, respond to inquiries, and send essential updates.

  • Marketing (Opt-In Only): With your consent, we may send newsletters, offers, or event invites. You can unsubscribe at any time via the link in any marketing email.

  • Internal Use: To personalize your experience and improve our services.

 

3. Sharing Your Data

  • Within Our Group: Data may be shared with Signature Smithen’s affiliated companies in line with this policy.

  • Third Parties: Only with your consent, or as necessary to fulfil your order (e.g., delivery services, payment processors).

  • Legal/Fraud Prevention: We may disclose data to comply with laws or protect against fraud.

  • Business Transfers: If we merge or sell assets, user data may be transferred to the new entity.

 

4. International Data Transfers

We may transfer your data to affiliates and service providers outside the UK or EU. All parties are required to comply with GDPR-level protections.

 

 

5. Cookies & Tracking

We use cookies, pixel tags, and similar technologies to personalize your experience and analyse site traffic. You can manage cookie settings via your browser. We also use anonymized tracking through Google Analytics and remarketing tools.

 

6. Children Under 18

Users under 18 may browse but cannot register or purchase. We do not knowingly collect data from minors.

 

7. Your Choices

  • Access/Update: You may request to review or update your personal information by emailing info@signaturesmithen.com.

  • Opt-Out: You can opt out of marketing communications at any time via the unsubscribe link or by contacting us.

 

8. Security

We use industry-standard security measures and trusted payment providers (Stripe, PayPal, Apple Pay) to protect your data.

 

 

9. Third-Party Links

Our Site may link to external websites. We are not responsible for their privacy practices—please review their policies separately.

 

 

10. Policy Updates

We may update this policy occasionally. Changes will be posted on this page. Please review it periodically for updates.

 

 

11. Contact Us

For any questions or concerns about your data or this policy, contact us at:
 info@signaturesmithen.com