Delivery UK & Global
Delivery
At Signature Smithen, we aim to dispatch all orders placed Monday to Friday within two working days. Saturday delivery is not guaranteed.
UK Orders
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Free delivery on orders over £50; £8 for orders under £50.
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Delivered via fully tracked
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Delivery to Highlands & Islands may take longer.
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We are not responsible for deliveries to third-party addresses (e.g. hotels or freight forwarders).
International Orders (Non-EU)
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Shipped at a flat rate based on the number of units.
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We deliver to most regions including North/Central/South America, Middle East, and Asia-Pacific.
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Shipping availability confirmed at checkout.
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We do not currently ship to Russia.
For orders over 10 items, please email: info@signaturesmithen.com
Note: Delivery times are estimates and may vary due to customs processing.
Returns
If you're not satisfied with your purchase, we offer a full refund or exchange within 28 days, provided items are unused and in original packaging.
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We cannot accept returns of used or opened items.
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Damaged items on arrival will be replaced.
Return shipping is at your cost; we recommend using a tracked, insured service. -
We are not responsible for returns until they reach us.
Returns are processed within 7 days. Refunds may take up to 14 days to appear, depending on your bank/card provider.
Questions?
Contact us at: info@signaturesmithen.com