Delivery

At Signature Smithen, we aim to dispatch all orders placed Monday to Friday within two working days. Saturday delivery is not guaranteed.

UK Orders

  • Free delivery on orders over £50; £8 for orders under £50.

  • Delivered via fully tracked 

  • Delivery to Highlands & Islands may take longer.

  • We are not responsible for deliveries to third-party addresses (e.g. hotels or freight forwarders).

International Orders (Non-EU)

  • Shipped at a flat rate based on the number of units.

  • We deliver to most regions including North/Central/South America, Middle East, and Asia-Pacific.

  • Shipping availability confirmed at checkout.

  • We do not currently ship to Russia.
    For orders over 10 items, please email: info@signaturesmithen.com

Note: Delivery times are estimates and may vary due to customs processing.

 


 

Returns

If you're not satisfied with your purchase, we offer a full refund or exchange within 28 days, provided items are unused and in original packaging.

  • We cannot accept returns of used or opened items.

  • Damaged items on arrival will be replaced.
    Return shipping is at your cost; we recommend using a tracked, insured service.

  • We are not responsible for returns until they reach us.

Returns are processed within 7 days. Refunds may take up to 14 days to appear, depending on your bank/card provider.

 


 

Questions?

Contact us at: info@signaturesmithen.com